Telework at the Social Security Administration is boosting call center answer rates and otherwise improving customer service, the leader of a union that represents about 25,000 field office and call center workers says. The agency should allow employees to continue teleworking to the maximum extent possible even after the Covid-19 pandemic abates, said Ralph de Juliis, president of Council 220...

In the early 1980s, the Ronald Reagan administration terminated benefits for thousands of disabled people who were supposedly loafing on Social Security Disability Insurance instead of getting a job. The cuts sparked a public outcry, state government protests, serious congressional pushback and court rulings restoring people’s benefits. Now the Donald Trump administration is pursuing changes that disability advocates say could...

Some Americans could lose Social Security Disability Insurance benefits under a recent Trump administration proposal ― a change that could affect thousands of people but that has received little attention since it was first floated in November. Under the proposed change, the government would look more closely at whether certain disability insurance recipients still qualify as “disabled” after they’ve already...