Cancellations and Refund Policy
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We understand that plans can change. Our cancellation policy is designed to be fair while allowing us to plan effectively for the conference.
- Cancellations made 90 days or more before the conference will receive a full refund minus a $50 administrative fee.
- Cancellations made 60–89 days before the conference will receive a 50% refund of the registration fee.
- Cancellations made 30–59 days before the conference will receive a 25% refund of the registration fee.
- Cancellations made fewer than 30 days before the conference are not eligible for a refund.
- Extenuating Circumstances: Attendees may be eligible for a full refund if cancellation is due to serious health issues, family emergencies, or accidents.
How to Cancel
To request a cancellation and refund, please contact nosscr@nosscr.org.
- Refunds will be processed using the original payment method.
- Processing times for refunds may vary.
- This policy applies to conference registration fees only. It does not apply to optional events, workshops, or other purchases.
Transfers between in-person and virtual at the same conference: Attendees may transfer between in-person and virtual registration options for a fee of $500. Only one transfer per registrant is permitted. To request a transfer, please contact nosscr@nosscr.org. Transfers within ten days of the start of the event will not be accommodated absent an extenuating circumstance.
Transfers to a different conference with the same registration type: Attendees may transfer to a different NOSSCR conference with the same registration type (in-person to in-person or virtual to virtual) for a $300 fee if the transfer is initiated more than 30 days prior to the originally purchased conference start date. Only one transfer per registrant is permitted. If the transfer is requested within 30 days of the conference start date, absent extenuating circumstances, the conference cancelation policy would apply.
Transfers to a different conference with a different registration type: Attendees may transfer to a different NOSSCR conference with a different registration type (i.e. fall in-person to spring virtual – or fall virtual to spring in-person) for a $500 fee if the transfer is initiated more than 30 days prior to the originally purchased conference start date. Only one transfer per registrant is permitted. If the transfer is requested within 30 days of the conference start date, absent extenuating circumstances, the conference cancelation policy would apply.
- Standard cancellation policies apply for complete withdrawal from the conference.
- Refunds will be processed using the original payment method.
- Processing times for refunds may vary.
Please note: just as for all NOSSCR services and participation, event registrations are subject to review by the CEO and Membership Standards Committee. If we cannot accommodate your registration, we will notify you promptly.
Financial Hardship Policy
Introduction
This policy is designed to ensure access to NOSSCR conferences and educational opportunities for disability representatives experiencing financial hardship. We believe that all representatives deserve access to quality continuing education. This policy is designed to help bridge the gap for those experiencing financial hardship. While we strive to offer affordable educational opportunities, we recognize that unforeseen circumstances may create a burden.
Eligibility
Attorneys and non-attorneys in good standing with their accrediting body demonstrating a legitimate financial hardship may be eligible for a fee reduction.
Financial Hardship Criteria
Consideration will be based on a variety of factors, including but not limited to:
- Recent unemployment or underemployment
- Medical emergencies
- Significant personal or family financial obligations
Application Process
Attorneys seeking a fee reduction due to financial hardship must submit a written application at least two weeks prior to the conference date. Applications received later than this deadline may not be considered.
The application should include:
- A brief explanation of the financial hardship
- Supporting documentation (optional, but may strengthen your application, such as a pay stub or a letter from a medical provider)
- Contact information
Applications can be submitted below or by email to nosscr@nosscr.org.
Fee Reduction
For conferences with a fee of $500 or less, the reduction amount will be determined on a case-by-case basis.
For conferences with a fee of over $500, qualified attorneys will receive a minimum 50% reduction in the course fee.
Important Notes
This policy applies only to conference registration fees and does not cover meals, lodging, or travel costs associated with the conference.
All application materials are confidential.
Decisions regarding fee reductions are final.
Contact Information
For questions regarding this policy or the application process, please contact:
Jennifer Cronenberg
jennifer.cronenberg@nosscr.org
