Washington Post article provides stinging critique of the SSA
NOSSCR President David Camp was quoted in a Washington Post story this morning that provided a stinging critique of the Social Security Administration. The article exposed the widespread impact the agency’s decline in service has had for people applying for disability and other benefits.
Among the facts included in the article were:
- During the first week in September, 21 percent of disabled claimants waited 29 to 45 days for a phone appointment and another 24 percent more than 45 days.
- Field office staff members answered just 66 percent of calls from the start of the fiscal year through August, down from 76 percent in fiscal 2019.
NOSSCR continues to advocate for a full reopening of field offices and modernization of the Social Security Administration’s services. This includes allowing representatives better digital access to their clients’ files and flexible use of electronic signatures.
Share!
Follow us
Recent posts
New leadership is a reason for optimism in 2024
On December 20, 2023, Martin J. O’Malley was sworn in as Commissioner of Social Security. He will serve until January 19, 2025. After more than two years of leadership uncertainty and instability at SSA, O’Malley’s...
Spotlight on SSA’s budget: NYT and 60 Minutes
The budget crisis at SSA continues to hurt the most vulnerable among us, with administrative delays, redundancies, and overpayment clawbacks that put the onus on beneficiaries to correct the agency’s errors. Public pressure is building...
Electronic Signature EM Extended
Please note that SSA Emergency Message (EM) 20022 has been extended until June 13, 2024. This EM provides guidance on how the agency must process electronic signatures on certain forms. You can view the complete...
