
SSA’s OIG Releases Report on Staffing, Productivity, and Processing Times at State DDS
July 24, 2025
This week, SSA’s Office of the Inspector General released a report finding the following:
From FY 2019 to FY 2023, Disability Determinations Services (DDS) productivity, measured as Production Per Work Year, decreased by 21 percent, and average processing time increased by 81 percent from 121 to 219 days. The lower productivity and increase in processing times coincided with the loss of key technical staff, including disability examiners who evaluate disability claims and make disability determinations in accordance with laws, regulations, policies, and procedures governing Social Security Administration (SSA) disability programs.
See their press release here, and read the full report below:

